Last updated: 15 July 2026
We want you to be completely happy with IPTVUKElite. This Refund Policy explains your options if the service isn't right for you.
Free 24-Hour Trial
Before you commit, we offer a free 24-hour trial so you can test channel quality, speed and compatibility on your devices. Contact us via live chat to activate your trial.
7-Day Money-Back Guarantee
Every paid plan comes with a 7-day money-back guarantee. If you experience a technical problem we cannot resolve, you may request a full refund within 7 days of your purchase.
How to Request a Refund
Email us at support@iptvukelite.com or use live chat within 7 days of purchase, including your order details and a short description of the issue. Our UK support team will respond promptly and, wherever possible, first try to fix the problem for you.
Exclusions
- Requests made more than 7 days after purchase.
- Issues caused by your own internet connection, hardware or third-party apps.
- Accounts found to be in breach of our Terms of Service (for example, credential sharing or resale).
Processing
Approved refunds are returned to your original payment method. Please allow a few business days for the refund to appear, depending on your provider.
Contact Us
Need help? Email support@iptvukelite.com — we're here 24/7.